Terms of service
Last updated: June 21, 2026
Welcome to RIVA Melbourne.
These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
1. ACCEPTANCE OF TERMS
By using this website, you confirm that:
• You are at least 18 years of age or have permission from a parent or legal guardian.
• You agree to comply with these Terms of Service.
• You agree to our Privacy Policy, Shipping Policy, and Refund Policy.
2. PRODUCTS AND SERVICES
RIVA Melbourne reserves the right to modify, discontinue, or update products, services, pricing, and website content at any time without prior notice.
We make every effort to display product colours, descriptions, and images accurately. However, we cannot guarantee that your device's display will accurately reflect product appearance.
3. ORDERS
By placing an order, you are making an offer to purchase products from RIVA Melbourne.
We reserve the right to:
• Refuse or cancel any order
• Limit quantities purchased
• Request additional verification information
• Refuse orders suspected of fraud or unauthorised activity
An order is not considered accepted until payment has been successfully processed.
4. PRICING
All prices displayed on the website are listed in Australian Dollars (AUD).
Prices may change at any time without notice.
In the event of a pricing error, RIVA Melbourne reserves the right to cancel any affected order and issue a full refund.
5. PAYMENT
We accept payment methods displayed during checkout.
By providing payment information, you represent and warrant that:
• You are authorised to use the payment method.
• All billing information provided is accurate and complete.
6. SHIPPING
Shipping services are governed by our Shipping Policy.
Delivery dates are estimates only and are not guaranteed.
RIVA Melbourne is not liable for delays caused by shipping carriers or circumstances beyond our control.
7. RETURNS AND REFUNDS
Returns, exchanges, and refunds are governed by our Refund Policy.
Customers should review the Refund Policy before making a purchase.
8. INTELLECTUAL PROPERTY
All content on this website, including:
• Logos
• Graphics
• Product images
• Website design
• Text content
• Software and functionality
is the property of RIVA Melbourne or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or exploited without prior written consent.
9. PROHIBITED USES
You agree not to:
• Use the website for unlawful purposes
• Interfere with website security
• Attempt to gain unauthorised access to systems
• Distribute malicious software or harmful code
• Use automated systems to scrape or collect data from the website
10. DISCLAIMER OF WARRANTIES
The Services are provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, RIVA Melbourne makes no warranties, express or implied, regarding:
• Availability of the website
• Accuracy of information
• Uninterrupted access
• Suitability of products for a particular purpose
11. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, RIVA Melbourne shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:
• Use of the Services
• Inability to use the Services
• Delays in delivery
• Website interruptions
• Third-party actions
Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot be excluded under the Australian Consumer Law.
12. AUSTRALIAN CONSUMER LAW
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
Nothing in these Terms excludes, restricts, or modifies any rights you may have under the ACL or any other applicable consumer protection legislation.
13. INDEMNIFICATION
You agree to indemnify and hold harmless RIVA Melbourne, its directors, officers, employees, contractors, and affiliates from any claims, losses, liabilities, damages, costs, and expenses arising from:
• Your breach of these Terms
• Your misuse of the Services
• Your violation of applicable laws
14. THIRD-PARTY LINKS
This website may contain links to third-party websites.
RIVA Melbourne is not responsible for the content, policies, or practices of third-party websites.
15. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of the updated Terms.
16. GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in Australia.
Nothing in these Terms limits, excludes, or modifies any rights available to consumers under the Australian Consumer Law.
17. CONTACT INFORMATION
Store Name: RIVA Melbourne
Email: info@rivamelbourne.com
